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Minggu, 30 Desember 2012

Organizational Behavior: Chapter 3 - Values, Attitudes, and Job Satisfaction

"Regardless of which studies you choose to look at, when American workers are asked if they are satisfied with their jobs, the results tend to be very similar: Between 70 and 80 percent report they're satisfied with their jobs" (p. 61).

"How does one explain these findings? …Because people are likely to seek jobs that provide a good person-job fit, reports of high satisfaction shouldn't be totally surprising. Second, based on our knowledge of cognitive dissonance theory (discussed in this chapter), we might expect employees to resolve inconsistencies between dissatisfaction with their jobs and their staying with those jobs by not reporting the dissatisfaction. So these positive findings might be tainted by efforts to reduce dissonance" (p. 61).


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